1. Introduction

This website www.ouracharya.com (referred to as “website”, “OurAcharya”) is operated by Satsara Technologies Private Limited (referred as "us," "we," or "our" or “the Company”). The website constitutes of any and all platforms owned/managed by the website or the company such as Facebook page, Instagram page, Twitter handle, YouTube Channel, email, SMS, phone communication. You agree that some parts of the website may be managed by third-party service providers and you agree to abide by their Terms of Use and Privacy Policy. Irrespective of whether you are a registered user of the website or you are just browsing the website, you are considered a user (referred to as “user” or “you” or “your”) of the website.

By using the website in any device or medium or any location, you legally agree and consent to the Terms of Use. If you think you do not agree with the Terms of Use, you are not entitled to use the website or Programs and any such use is considered unauthorized.

The website offers several services for job training, called Programs. Programs also constitute of live lectures, in-class in-person training sessions and webinars. OurAcharya provides learning content in these programs via multiple formats that are collectively called “material” or “content”. “Material” or “Content” includes but not limited to any and all information and data in multiple formats such as videos (live and pre-recorded), text, software, graphics, photos, GIFs, logos, interactive features, sounds and other materials.

We reserve the right change these Terms from time to time without prior notice to you. You agree to review this page regularly and your continued use of the website and Programs after changes have been made indicate that you have read and accepted those changes.

OurAcharya is for access and usage from and within the legal territory and boundaries of India only. In case you access the website or its services from any other country or location, you agree that you are solely responsible for the compliance of applicable laws of your country, region or location.

2. Policy on your conduct

By using the website, you agree that you are responsible for all your activities with respect to the use of the website and Programs. You acknowledge that you will comply with all applicable laws. You also agree that you shall not perform any illegal or unethical practices on the website as defined by Indian and foreign laws. You agree that you will not post anything on the website related to cybercrime such as “phishing” or collect other users’ information such as name, email address, phone number and/or password or any other personally identifiable information or confidential information.

Unfortunately, if events of “phishing” or cybercrime take place by your use of the website, the company shall not be liable or responsible for any loss of your data or if the user’s device, computer system or any other property is compromised in any manner.

You acknowledge and agree that the company has the right to report any and all such suspicious or illegal activity to the appropriate legal or police authorities without notice to you.

During your use of the website and Programs, you will:

  • not harass other users, students, teachers, instructors, attendees, support agents or visitors
  • not create an atmosphere of disharmony, hostility within student groups
  • not cheat while taking tests or quizzes
  • not post online or share offline the content you access to on the website
  • notify us immediately if you observe any malpractices by other students/users.

3. Registration

To get access to most of the services and Programs on the website, you will need to register for an account (“user account” or “your account”) on the website by providing your email address, your phone number and a password.

We recommend that you use a unique password (a password that is unique to our website) for your account on the website as a safety measure.

You agree to not share access to your account with any other person or organization or institution for any reason. You agree that you will be the sole user of your account on the website.

While registering on the website you may be asked to enter additional information such as college name. The additional information we ask might change time to time, without any prior notice. More information and policy on the information we collect is defined in the Privacy Policy page.

“Information” or “your information” includes the data we collect directly from the website or indirectly from third-party services including but not limited to Facebook, Instagram, Microsoft Forms, Google Forms, email/SMS services.

You agree and acknowledge that the information provided by you on the website or in the Programs, either directly or indirectly via third-party Forms is complete, accurate and correct. You shall be responsible for keeping your information with the website or the company complete, accurate and correct in a timely manner.

By sharing your phone number and email address, you authorize us and any third-party to send you emails and SMS and reach out to you via phone, any time now and in future.

4. Indemnification

You agree that you shall defend, indemnify and hold harmless the company and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the website, any false representation made to us (as part of these Terms of Use or otherwise), your breach of any of these Terms of Use, or any claim that any service we provide to you is inaccurate, inappropriate or defective in any way whatsoever.

5. Delivery of Programs, Payments, Refunds/Cancellations and related disputes

Full access to most of the services or programs on the website is provided by the company only upon successful payment of the program fees as displayed on the program page. Taxes are applicable. The invoice of your payment will be provided to you only upon request to the company.

In special circumstances, if the company has granted you access to a Program pending payment or before payment, and the company does not receive payments within the mentioned time periods, the company may, at its own discretion, withdraw your access to the Program(s).

Once the payment is made, there will be no refunds provided by the company for any programs on the website. It is the sole responsibility of the user subscribing for a Program to evaluate the suitability and relevance of the Program to the user.

However, we may grant refunds in exceptional conditions. To be eligible for a special case refund, please send an email to us with the reason for refund request. It is up to the discretion of the company to provide the refund. After reviewing the request and approving the request, refunds will be processed within 10 business days.

The company does not store or collect any of your payment instrument details. The company has partnered with payment gateways for the payment towards the programs and services offered. By using a third-party payment provider, you agree to abide by the terms of the payment service provider. You agree that in case the company’s third-party payment provider stores any such information, the company shall not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and the company is in no way liable for any such losses and is neither responsible to reimburse or compensate for such losses. You also agree to pay the applicable additional taxes, transaction or service fees for the payments gateway.

In case of payment failures, you may not be provided access to the program.

In cases of programs with free trail, after the trail period is complete, you will be given continued access to the program only upon successful completion of the full payment.

For our corporate clients, we may have separate written payment and program delivery agreements with us, which, take the precedence over the terms mentioned here.

6. Use of material, content and intellectual property

Any and all the “content” or “material” that user gets access via the website or programs (via registering or by just browsing) is the property of Satsara Technologies Private Limited, and is protected by copyright, and intellectual property rights by laws. All the source code of the website is the property of the company and is protected by copyright laws.

OurAcharya and Satsara Technologies logos that may appear on the website and in the Program and in the material are the property of the company and are protected by law. We may use other logos, trademarks, and service marks on the website or in the programs, with or without attribution, are the trademarks or logos of their respective owners.

Most importantly, by accessing the website and the programs, you agree not to

  • Download, copy, sell, resell, reproduce, distribute, share or duplicate our content for any commercial purpose.
  • Use OurAcharya or any company logo for any unauthorized communications in any form for any purpose

We try our best to keep the content accurate. In case you come across any Content that is incorrect, offensive, indecent or objectionable, please notify us immediately to the email address mentioned on the Contact Us page.

OurAcharya reserves the right to add, modify, remove the content of any program without any prior notice.

You agree that a legal action will be taken by the company if you are suspected of copying, re-writing, downloading or sharing the material for commercial or personal purposes without any prior authorization by the company.

7. Use of Programs and Services

The programs on the website are licensed, not sold. OurAcharya grants you a personal, non-exclusive, non-transferable, revocable license to access and use the website and Programs with an agreement that you will comply with the Terms of Use.

OurAcharya may use the services and technological capabilities of third-party companies to enable the distribution of the content of the programs. By using the website, you agree to abide by the terms of use and privacy policy of the third-party providers.

OurAcharya reserves the right to cancel or reschedule any Program or live lectures/webinars, or to alter, modify or rearrange the schedule of topics, as well as the grading of assignments, tests, quizzes, exams, projects and other such evaluations of progress. You also understand that OurAcharya may modify or discontinue all services related to its Programs at its sole discretion. You agree that OurAcharya shall not be liable to you or to any third party for any such modification, suspension or discontinuance. OurAcharya is not obligated to maintain and support the website or Programs or any associated services.

You agree that OurAcharya shall be under no liability whatsoever to you in the event of non-availability of the website for any reason, within or beyond the control of the company.

You agree not to share access to the website and services of the company, including but not limited to live lectures and special webinars, with any third party. You agree that you will be the only person using the services and programs of the website.

You may not access the source code for any software that may be used to operate the website or the Programs. Any use of any kind of information that you get access to via the website or the programs for commercial purposes is strictly prohibited.

You shall be responsible for all charges incurred with the use of the website and the programs such as, but not limited to, internet charges.

8. Your Content

The website may allow you to upload and share text, images, audio or video via third-party Forms, forum posts, SMS/email, chat with other users and OurAcharya teachers or team, user discussions, profile pages, and other content and media for social interaction, or certain information and materials for use with the Programs, e.g., questions, hypotheticals, examples, assignments, industry projects, etc. (together referred as "Your Content"). The company does not claim ownership of any User Content you may submit on the website or Programs. Accordingly, subject to the license granted to the company above, the user will be the sole and exclusive owner of any and all rights, title and interest in and to the User Content.

With respect to your Content you submit via the website or Programs or that is otherwise made available to the company, you hereby grant the company an irrevocable, worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such content on the website or in the Programs or otherwise exploit your Content, with the right to sublicense such rights (to multiple tiers), for any purpose (including for any commercial purpose). The company reserves the right to remove your content at any time and for any reason.

With respect to your content, you agree that (a) you have all necessary rights, licenses and/or clearances to provide such content and permit the company to use such Content as provided above, (b) Your Content is accurate and reasonably complete, (c) you shall be responsible for the payment of any third-party fees related to the provision and use of your content, and (d) your content does not and will not infringe or misappropriate any third-party rights or constitute a fraudulent statement or misrepresentation or unfair business practices.

The company does not control your content posted through the website, including any messages, reviews or comments, and does not guarantee the accuracy, integrity or quality. Under no circumstances will the company be liable in any way for your content, including any errors or omissions, or any loss or damage or defamation of any kind incurred as a result of your posting or use of any your content. You are responsible for complying with all the laws applicable to your content.

You are prohibited from posting the following Content on the website:

  • Content that is fraudulent, indecent, or defames, harasses, discriminates against, harms or threatens others
  • Content that discusses illegal activities
  • Content that infringes or misappropriates patents, trademarks, trade secrets, right of publicity, or other intellectual property rights of third parties
  • Content that you do not have the right to disclose
  • Profane, pornographic, obscene, indecent or unlawful Content
  • Advertising or any form of commercial solicitation
  • Content related to partisan political activities
  • Content that contains intentionally inaccurate information or that is posted with the intent of misleading others
  • Viruses, Trojan horses, worms, cancelbots, or other disabling devices or other harmful components intended to or that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information
  • Content that consists of any high volume, automated, or electronic means to access the website (including without limitation robots, spiders or scripts)
  • Content that violates the rights of other users of the website
  • Content that violates any applicable local, state, national or international law or otherwise advocates or encourages any illegal activity.

9. Termination of Rights

You also agree that it is the sole discretion of the company to limit, suspend, deactivate or terminate your account or your use of the website at any time, without any notice and without any reason.

You agree that any deactivation or termination of your access to the website or Programs may be effected without prior notice to you and that OurAcharya shall not be liable to you nor any third party for any termination of your account or subscription for a Program. You also acknowledge that company may retain and store your information in the company’s systems even after the termination of your account or subscription.

10. Termination of Rights

  • We try our best to ensure the information on the website. Is correct. However, the website and/or Programs may contain typographical errors or inaccuracies and may not be complete or current. The company, therefore, reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice.
  • The user understands and agrees that the Content and all other information, data, or other material downloaded or otherwise obtained through or from the Platform or Programs is obtained at the user's own discretion and risk, and that the user will be solely responsible for any damage to the user, the user's computer system, electronic device or any loss of data that results from the download of such material or data.
  • No advice or information, whether oral or written, obtained by the user from the company or through or from the services, shall create any warranty by the company.
  • If you find that the information provided on the website or Programs is incorrect, or if you are the owner of any information or content and wish that such information or content is not displayed on the website or Programs, kindly notify us at the address provided on the contact us page.

Email: contact@ouracharya.com